FAQ

Most frequent questions and answers

Never fear, that’s why we are here. You can learn about our process on our Services page. If you would like more specifics on our process just reach out to us with your questions.

The cost of a website can vary depending on various factors, just like the cost of a house may vary. If you would like a ballpark estimate please take a moment to fill out our “Needs Assessment Form” and we will get in touch.

We love working with a broad range of businesses. However, our services are specialized towards a “type of Client” rather than a “type of business”.
For more information on this and what allows us to build effective websites across different industries please check out “Our Approach” page.

This is hard to say, as it varies greatly by the client and project. A custom microsite can take as little as four weeks and a large, complex B2B website can take three months. Similar to cost, the timeframe for implementation varies on complexity and the number of web pages and blog posts. In most cases, we are waiting on the client, and the client is not waiting on us.

We build all of our websites on the open-source Content Management System (CMS) platform called WordPress.

We do, but on a case by case basis. We do not cut corners and we do not take on sites that are below our standards. So we will evaluate your site to determine if it would be cheaper to bring your site up to par or if a complete rebuild is a better and more affordable option.

 

Yes this is an option you can choose. We will discuss this with you before we put together a proposal.

Yes. We require it because if you are unclear on what you would like to achieve with your website then your website won’t achieve much regardless of who builds it. It is likely you have never thought in such specifics when it comes to your website and if that is true then taking the time to think through the questions and fill it out will benefit you whether we work together or not.

 

This depends on the payment plan you choose. Please see “what payment options do you offer?” for more details.

 

Websites are quoted as a fixed bid project. Effective websites are too complex to have a fixed price. We quote each project based on the complexity of functionality, the size of the website, the need for marketing support such as search engine optimization, copywriting, photography, graphic design, branding needs, consulting and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think you will tolerate.

We offer two options.1) Pay in Full: The project starts with a 50% deposit. After design sign off and before we move into final development, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.2) Interest-Free Financing: The “Manager” Care Plan is required for financing for the length of the contract and will be added to the monthly payments. You choose between a 12 month, 18 month, and 24 month contract. A 30% deposit is then required to start the project.The important difference between the 1st and 2nd option is that with the 1st option you own the full rights to your site the moment the site is launched and you can choose which care plan you would like or you can choose another developer to maintain your website if you wish. The second option works more like a car loan in the sense if you stop making payments then we have the right to “repossess” your site.

Absolutely not. If the client is not a good fit, the opportunity is not quoted. Creating a new website is a big endeavor, so the website designer and their client need to have synergies for the project to launch successfully. If we don’t feel that we’re a good fit or that WordPress isn’t a good fit, we’ll quickly tell you so.

All-inclusive web design projects include SEO, guidance in the development of the marketing message and content, as well as the input of the final website copy. The project is designed around helping clients understand how your website works to grow your business or organization and what it takes after the project is complete to maximize the success of your online efforts.

Absolutely not! WordPress started as a blogging package, but it is now a full CMS that is used around the world for creating both blogs and corporate websites. WordPress not powers 30% of websites in the world. When it comes to websites with a Content Management System WordPress dominates with a 60% market share (as a comparison Shopify has a 3.9% market share). Some of the most notable brands that use WordPress include the likes of CNN, The New York Times, Mercedes-Benz, Tech Crunch, Michigan State University, Facebook Newsroom, Mashable, and The Walt Disney Company. You can learn more about WordPress at www.wordpress.org.
WordPress runs best on a Linux server with PHP 7.2 capabilities. Most hosting companies will easily support these requirements. If you have any concern on your hosting company’s support options, we are happy to investigate your existing hosting package and provide assistance with new hosting if needed. We are big fans of WP Engine and though we don’t require this hosting (yet) we highly encourage it based on a lot of experience (and disappointment) with a lot of different hosting providers.

The beauty of WordPress is the ease of use it provides. Each website design project includes specific “how to” guides and videos for your specific needs. Since some clients do not want to maintain their own websites, we offer ongoing care plans. With every one of our sites, you will be able to edit most of your site on the front end with ease.

This is okay as we prefer to handle the images our self as the visuals are such an important aspect of a website. If you choose to have us handle the imagery we will either design what we need, choose high-quality stock photos or work with a photographer of your choice to make sure they have the right “feel” for the design of your site. It all depends on your unique needs. 

All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch. We will also create a 301 redirect file to help the search engines and visitors find the new pages based on the older pages that are already indexed.

Absolutely. There are sample testimonials on our website for review. References can be provided prior to signing contracts. As a courtesy to existing clients and to limit unnecessary phone calls, references are not provided until we accept a project and we are the chosen website designer.

See if We Can Help

in Just

  1. Fill out our “Needs Assessment Form”
    • If we think we can help you succeed, we’ll set up a 30-minute introduction call
    • After a bit of discovery, we’ll create a flexible proposal for your consideration

Our Promise

  • We will be consistent & helpful in our communication.
  • We will treat YOUR project like it was OURS.
  • We wont ever use pushy tactics to make a sale.